INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Do you offer any warranties or guarantees on your jewelry?

Yes, we offer a 2-year warranty on all our jewelry items. This warranty covers any manufacturing defects and provides free repairs or replacements within the specified period. Please refer to our warranty policy for more details.

Can I get my jewelry item resized?

Absolutely! We offer professional resizing services for rings, bracelets, and necklaces to ensure a perfect fit. Our skilled jewelers will assess the piece and make the necessary adjustments to meet your requirements. Please visit our store or contact us for further assistance.

What metals do you use for your jewelry?

We offer a wide range of jewelry crafted from various metals, including gold (18K, and 24K), silver, platinum, and titanium. Each metal has its unique properties and price points, catering to different preferences and budgets. Our knowledgeable staff can guide you in selecting the perfect metal for your desired piece.

Do you provide certificates of authenticity for gemstones and diamonds?

Yes, we understand the importance of authenticity. All our diamonds and precious gemstones come with certificates from reputable gemological laboratories. These certificates provide detailed information about the quality, cut, color, and carat weight of the stone, assuring you of its genuine nature and value.

How can I clean and care for my jewelry?

Proper care and maintenance can help your jewelry retain its beauty and durability. We recommend cleaning your jewelry regularly using a mild soap solution and a soft brush. Avoid exposing it to harsh chemicals, extreme temperatures, or abrasive materials. Additionally, it's advisable to remove jewelry before engaging in activities that may cause damage, such as sports or household chores.

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